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LEGAL INFORMATION

Privacy Policy

Last updated: 2026. This privacy policy describes the practices of Gravero EOOD ("GRAVERO", "we", "us") regarding the privacy of visitors to this website.

1. Data Controller

The data controller is Gravero EOOD, Stara Zagora, Bulgaria. If you have any questions or enquiries, please contact us by email: gravero.print@gmail.com or telephone: +359 877 802 095.

2. What Information We Process

This website is entirely static and does not contain registration forms, user accounts, or online checkout systems.

  • Voluntary Communications: When you contact us via email, phone, or Viber, you voluntarily provide details such as your name, contact phone number, email address, CAD files, project drawings, and specifications. We use this information solely to assess feasibility, prepare price quotes, and complete your custom fabrication orders.
  • Standard Server Logs: The web hosting server may record routine technical logs (IP address, date/time, browser agent) necessary to ensure network stability and server security.

3. Cookies & Local Storage

We do not use tracking, profiling, advertising, or marketing cookies.

The only locally stored setting on your device is your manual language selection (gravero_lang: 'bg' or 'en') saved via your browser’s localStorage API. This preference ensures the website displays your chosen language on subsequent visits. It contains no personal identifiers and is never transmitted to third parties.

4. Third-Party Links & External Services

This website provides links to external tools for your convenience:

  • Email Client (mailto links): Launches your preferred local mail client.
  • Viber: Facilitates direct messaging via the Viber communication platform.
  • Etsy Storefront: Direct link to our external online shop on Etsy, which operates under its own independent privacy policy and terms.

We do not control and are not responsible for the privacy practices of external third-party platforms.

5. Data Retention & Your Rights

Order-related communication and commercial invoices are retained in accordance with Bulgarian statutory accounting obligations. You have the right to request access, correction, or deletion of your personal data by contacting us directly at gravero.print@gmail.com.